解決帳戶的付款問題 | 亞太小額付費拒絕
IfyoutrytobuysomethingonGooglePlaybutyourpaymentisdeclinedorwontprocess,trythestepsbelow.Troubleshootpaymentandorderissues[1]Ifyouveboughtsomethingthenhaveaproblemwithorquestionaboutit,seeproblemswithin-apppurchases[2]orreturnsandrefundsforGooglePlaypurchases[3].VerifyyourpaymentinfoYourpaymentsprofilemightbedeactivated.Toreactivateyourprofile,submityourpaymentinformation.SignintoGooglePay[4].Atthetop,selectAlerts.Ifyouhavearedalert,enteryourpaymentinformationandwaitfortheteamtorespond.Check...
If you try to buy something on Google Play but your payment is declined or wont process, try the steps below.
Troubleshoot payment and order issues[1]
If youve bought something then have a problem with or question about it, see problems with in-app purchases[2] or returns and refunds for Google Play purchases[3].
Verify your payment infoYour payments profile might be deactivated. To reactivate your profile, submit your payment information.
Sign in to Google Pay[4]. At the top, select Alerts . If you have a red alert, enter your payment information and wait for the team to respond. Check your email for the review results. Try to pay with a different payment methodIf theres a problem with one payment method you can try paying with a different one.
On your Android phone or tablet, open the Google Play Store app . Go back to the item you want to buy & tap the price. Tap the current payment method. Choose a different payme...