英文電話用語@ 莓喵英文Fun :: 痞客邦 | 請問哪裡找英文
一開始接電話或打電話時的招呼用語 Hello,ThisisXXXspeaking.你好我是XXX Goodmorning/afternoon/evening,XXXspeaking.早/午/晚安,我是XXX. 來電者說明來電原因: MayIspeaktoXXX,please?請找XXX請對方幫忙轉接:接電話方用語: MayIhelpyou? (1) 您找哪位? Who would you like to speak with? (2) 你要打給哪位? Who are you calling? 若對方沒有報名字,詢問對方是誰 (1) 請問是哪位?Whos calling, please? Whos speaking, please? (2) 請教大名好嗎?May I have your name, please? (3) 請問您是哪位?May I ask whos c...
一開始接電話或打電話時的招呼用語
Hello, This is XXX speaking. 你好我是XXX
Good morning/afternoon/evening, XXX speaking. 早/午/晚安,我是XXX.
來電者說明來電原因:
May I speak to XXX, please? 請找XXX
請對方幫忙轉接:
接電話方用語:
May I help you?
(1) 您找哪位? Who would you like to speak with?
(2) 你要打給哪位? Who are you calling?
若對方沒有報名字,詢問對方是誰
(1) 請問是哪位?Whos calling, please? Whos speaking, please?
(2) 請教大名好嗎?May I have your name, please?
(3) 請問您是哪位?May I ask whos calling, please?
(4) 請問您是誰?Who is this, please?
A.正是對方要找的人時:
(1) 我就是XXX。 This is XXX speaking.
(2) 我就是。This is he (she) .
(3) 我正是。Speaking.
(4) 是的,我就是相關的負責人。Yes, Im in charge.
B.對方要找的人不在時
Sorry, he (she) is not here, could you call back later? 不好意思他不在,你可以稍後再打嗎?
對方可以要求留訊息
May I leave a message for him/her?
C.對方要找的人不是接話者時