博客來 | 飯店英文書
Unit1 MakingReservations訂房Chapter1 AcceptingaBooking 接受訂房Chapter2 DescribingtheViews 說明房景Chapter3 RoomsNotAvailable 沒有空房Chapter4 ExplainingRoomRates 說明房價Chapter5 ACallerReservingaRoomforOthers 來電者替他人訂房Chapter6 DescribingRoomFacilitiestotheGuest 向客人介紹房間設施Chapter7 GivingInformationAbouttheHotel 提供飯店資訊Unit2 CheckingIn登記住宿Chapter8 CheckingIn 辦理住宿手續Chapter9 FillingintheRegistrationCard 填寫住宿登記卡Chapter10 ChanceArrivalandLateArrival 無訂房與...
Unit 1 Making Reservations訂房 Chapter 1 Accepting a Booking 接受訂房 Chapter 2 Describing the Views 說明房景 Chapter 3 Rooms Not Available 沒有空房 Chapter 4 Explaining Room Rates 說明房價 Chapter 5 A Caller Reserving a Room for Others 來電者替他人訂房 Chapter 6 Describing Room Facilities to the Guest 向客人介紹房間設施 Chapter 7 Giving Information About the Hotel 提供飯店資訊Unit 2 Checking In登記住宿Chapter 8 Checking In 辦理住宿手續Chapter 9 Filling in the Registration Card 填寫住宿登記卡Chapter 10 Chance Arrival and Late Arrival 無訂房與遲到的客人Chapter 11 A Mistake in Reservations 訂房疏失Chapter 12 Checking in a Tour Group 旅行團住宿登記Chapter 13 Showing the Guest His/Her Room 帶客人前往客房Chapter 14 Discount Plans 折扣方案Chapter 15 Extended-Stay Guests and VIP Guests 久住房客與VIP房客
Unit 3 Checking Out 退房Chapter 16 Checking Out 退房Chapter 17 Paying the Bill 房客結帳Chapter 18 Problems With the Bill 帳單問題Chapter 19 Checking Out Late 延遲退房Chapter 20 A Guest With Pets 帶寵物的房客
Unit 4 Housekeeping 客房服務Chapter 21 Something Is Not Working 房內設備故障Chapter 22 Supplying...