incorrect display of address | booking com address
HelloeveryoneMynameisInnaBrachun,ImanagetheHouseHomeaccount(2083361).IhavethreeapartmentsinKievscitycenter:at2/1SofiivskaSt.,6KostolnaSt.,and10MalaZhytomyrskaSt.AccordingtoBooking.comrules,Icanaddthemtothesameaccount,astheyarewithin1kmfromeachother.Ivedonethis,andnowalltheapartmentsaredisplayedwiththesameaddress-theaddressofthefirstapartment,2/1SofiivskaSt.Itconfusesguestsandmakestroublesforme.Itriedtounderstandhowareservationlookedlikeformyguests.Myhusbandhasbookedourapartmentat6KostolnaSt....
Hello everyone
My name is Inna Brachun, I manage the HouseHome account (2083361). I have three apartments in Kievs city center: at 2/1 Sofiivska St., 6 Kostolna St., and 10 Mala Zhytomyrska St. According to Booking.com rules, I can add them to the same account, as they are within 1 km from each other. Ive done this, and now all the apartments are displayed with the same address - the address of the first apartment, 2/1 Sofiivska St. It confuses guests and makes troubles for me.
I tried to understand how a reservation looked like for my guests. My husband has booked our apartment at 6 Kostolna St. for September 13-17 via his smartphone as most of people do. He has received the confirmation, but the address in the address line was 2/1 Sofiivska St., not 6 Kostolna St. (see screenshots). Moreover, the wrong address was repeated in Get directions - still 2/1 Sofiivska St., the address of my first apartment. The husband couldnt find the correct address in his confirmation at...