Great views | fuji view hotel tripadvisor
Westayedonenightatthishotelandcouldntwaittoleave.Firstwehadtowaitoveranhourfortheshuttletothehotel,whichisveryfarinthemiddleofnowhere.Whenwearrivedtocheckin,thefrontdeskwasextremelyunhelpful.Didnotofferusanyadviceonwhattodointhearea,howtogetaround,orevenofferusamap.Shejustgaveusahandoutwithrulesofusingtheonsenandourroomkey.Weaskedabouthavingtattoosintheonsenandshejustkeptsaying"notallowed"withoutofferingusanyalternative.Whenweaskedaboutcoveringituporgoingtoanotheronsenintownandshejustkeptsha...
We stayed one night at this hotel and couldnt wait to leave. First we had to wait over an hour for the shuttle to the hotel, which is very far in the middle of nowhere. When we arrived to check in, the front desk was extremely unhelpful. Did not offer us any advice on what to do in the area, how to get around, or even offer us a map. She just gave us a handout with rules of using the onsen and our room key. We asked about having tattoos in the onsen and she just kept saying "not allowed" without offering us any alternative. When we asked about covering it up or going to another onsen in town and she just kept shaking her head and telling us to use the showers in our room. Obviously, we know we can use the showers in our room, but we were asking about an onsen! We understand that some onsens dont allow people with tattoos but it was her attitude and complete lack of effort to be helpful that frustrated us. We had also booked this hotel FOR the onsen, an...