在App Store 上的「Uber Eats:美食外送」 | uber eat
Lameappalmostlikeascam.Wecancelledtheorderrightafterplacingit,literallywithinonesecond,sinceweaccidentallyusedthewrongcard.Howeverwestillgotcharged.WetalkedtothecustomerserviceandtheytoldusthatMCDonaldsalreadystartedmakingourfoods.Therefundcouldntbemade,andtheycouldntdeliveriteither.Tothispoint,Theattendanttoldusthatalthoughwegotchargedforthefoodsandthedeliveryfee,butwehadtowalkover.Besidesthat,theycouldnthelptochangethecardeither.Thecustomerservicetoldus:movingforward,youshouldcontactusbefo...
Lame app almost like a scam. We cancelled the order right after placing it, literally within one second, since we accidentally used the wrong card. However we still got charged. We talked to the customer service and they told us that MC Donalds already started making our foods. The refund couldnt be made, and they couldnt deliver it either. To this point, The attendant told us that although we got charged for the foods and the delivery fee, but we had to walk over. Besides that, they couldnt help to change the card either.
The customer service told us: moving forward, you should contact us before you cancel any orders. Then why the heck you put the cancellation button?! Its so easy to cancel just with one click and theres no any warning saying that: customers will still be charged and if you want the food then you have to walk over by your own.
After a long, tiring conversation with them, the only thing Uber eats could do was...