How do I contact Agoda? | agoda customer service email
HelpingyourguestIfyourguestsneedtocontactus,pleaseaskthemtovisitourHelpCenter[1].ViatheHelpCentre,wecanhelpyourguestsintheirpreferredlanguage.WecangivethemtheinformationtheyneedtomanagetheirbookingthemselvesoradvisethemtocontactourCustomerServiceteambyemail,livechatorphone.Pleasedon’tsharewithyourgueststhecontactdetailsyouusetogetintouchwithus—wecan’thelpguestswhocontactusthiswayandthisislikelytoresultinaslower,lesspositiveexperienceforbothyouandthem.ReferencesHelpCenter(www.agoda.com)
Helping your guestIf your guests need to contact us, please ask them to visit our Help Center[1].
Via the Help Centre, we can help your guests in their preferred language. We can give them the information they need to manage their booking themselves or advise them to contact our Customer Service team by email, live chat or phone.
Please don’t share with your guests the contact details you use to get in touch with us — we can’t help guests who contact us this way and this is likely to result in a slower, less positive experience for both you and them.
References Help Center (www.agoda.com)