修正將檔案同步到電腦的相關問題 | 雲端硬碟意外停止運作
IfsomeorallofyourfilesarenotsyncingbetweenyourcomputerandMyDrive[1],followthetroubleshootingstepsbelowtofixtheproblem.BasictroubleshootingYoumightencounterthesegeneralproblemswithDrivefordesktop:FilesnotsyncingbetweenyourcomputerandMyDrive[2].Drivefordesktopstopsorquitssuddenly.Trytofixtheissueswiththesebasicsteps:Checkingyourcomputersinternetconnection.RestartingDrivefordesktop.Restartingyourcomputer.Disconnectingandreconnectingyouraccount.ReinstallingDrivefordesktopCheckyourinternetconnect...
If some or all of your files are not syncing between your computer and My Drive[1], follow the troubleshooting steps below to fix the problem.
Basic troubleshootingYou might encounter these general problems with Drive for desktop:
Files not syncing between your computer and My Drive[2]. Drive for desktop stops or quits suddenly.Try to fix the issues with these basic steps:
Checking your computers internet connection. Restarting Drive for desktop. Restarting your computer. Disconnecting and reconnecting your account. Reinstalling Drive for desktop Check your internet connection[3] Restart Drive for desktop[4] On your computer, open Drive for desktop. Mac: In the top menu bar, click Settings Quit. Windows: In the bottom right taskbar, click Settings Quit. Reopen Drive for desktop Disconnect & reconnect your account[5] Important: Any files that failed to sync previously may have been moved to your Lost & F...